Terms of Service

By accessing or using Charmup ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms apply to all users, including visitors, registered users, and anyone who accesses the Service.

Charmup is an AI-powered conversational platform that provides:

• •AI companions for emotional support and meaningful conversations
• •Multiple AI personas with different conversation styles
• •Secure, encrypted messaging
• •Personal wellness tools and features

To use Charmup, you must:

• •Be at least 13 years of age (or the minimum age in your jurisdiction)
• •Have the legal capacity to enter into a binding agreement
• •Not be prohibited from using the Service under applicable laws
• •Provide accurate and complete registration information

When you create an account, you are responsible for:

• •Maintaining the confidentiality of your login credentials
• •All activities that occur under your account
• •Notifying us immediately of any unauthorized access
• •Providing accurate and up-to-date information

You agree to use Charmup responsibly and legally. You MAY:

• •Engage in genuine conversations for emotional support
• •Use the Service for personal wellness and self-improvement
• •Share your experiences and seek guidance from AI companions
• •Create custom personas within our guidelines

You agree NOT to:

• •Use the Service for any illegal purpose or to violate any laws
• •Harass, abuse, or harm others through the Service
• •Attempt to manipulate AI responses for harmful purposes
• •Share content that is violent, hateful, or sexually explicit
• •Attempt to extract proprietary AI training data or prompts
• •Use automated systems (bots, scrapers) without permission
• •Circumvent security measures or access restrictions
• •Impersonate others or misrepresent your identity
• •Use the Service to generate spam or unsolicited messages
• •Violate intellectual property rights of others

Regarding the content you create or share:

• •You retain ownership of content you create
• •You grant us a limited license to process your content to provide the Service
• •Your conversations are encrypted and private
• •We do not use your personal conversations to train AI models
• •You are responsible for the content you share

Please understand these important limitations:

• •Not Medical Advice: Charmup is not a substitute for professional medical, psychological, or psychiatric treatment
• •AI Limitations: AI responses may not always be accurate, appropriate, or helpful
• •No Guarantees: We do not guarantee specific outcomes from using the Service
• •Service Availability: The Service may be interrupted for maintenance or technical issues

If you are experiencing a mental health emergency:

• •Contact emergency services (911 in the US)
• •Call the National Suicide Prevention Lifeline: 988
• •Text HOME to 741741 for the Crisis Text Line
• •Visit your nearest emergency room

To the maximum extent permitted by law:

• •The Service is provided "AS IS" without warranties of any kind
• •We are not liable for any indirect, incidental, or consequential damages
• •Our total liability is limited to the amount you paid for the Service (if any)
• •We are not responsible for third-party content or services

We may update these Terms from time to time:

• •We will notify you of significant changes via email or in-app notification
• •Continued use after changes constitutes acceptance of new Terms
• •You can review the current Terms at any time on this page
• •Previous versions may be available upon request

Regarding account termination:

• •You may delete your account at any time from Settings
• •We may suspend or terminate accounts that violate these Terms
• •Upon termination, your data will be deleted per our Privacy Policy
• •Certain provisions of these Terms survive termination

These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration or in the courts of the applicable jurisdiction.

If you have questions about these Terms, please contact us:

• •Email: connect@charmup.website
• •Response Time: We respond to inquiries within 5 business days